Privacy Policy & GDPR

Last updated:July 2025

Privacy Policy

Information We Collect

At LotoEclipse,we collect information that you provide directly to us,such as when you create an account,make a purchase,or contact us for support. This may include:

  • Personal identification information (name,email address,phone number)
  • Payment information (credit card details,billing address)
  • Account preferences and settings
  • Communication history with our support team
  • Gaming activity and transaction history

How We Use Your Information

We use the information we collect to:

  • Provide,maintain,and improve our services
  • Process transactions and send related information
  • Send you technical notices,updates,and support messages
  • Respond to your comments,questions,and customer service requests
  • Monitor and analyze trends,usage,and activities
  • Detect,investigate,and prevent fraudulent transactions
  • Comply with legal obligations and enforce our terms

Information Sharing

We do not sell,trade,or otherwise transfer your personal information to third parties without your consent,except in the following circumstances:

  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a merger,acquisition,or sale of assets
  • With your explicit consent

GDPR Compliance

Your Rights Under GDPR

If you are a resident of the European Union,you have the following rights regarding your personal data:

  • Right of Access:You can request copies of your personal data
  • Right of Rectification:You can request correction of inaccurate data
  • Right of Erasure:You can request deletion of your personal data
  • Right of Restriction:You can request restriction of processing
  • Right to Data Portability:You can request transfer of your data
  • Right to Object:You can object to processing of your personal data

Legal Basis for Processing

We process your personal data based on:

  • Your consent for marketing communications
  • Contractual necessity for providing our services
  • Legal obligations for compliance and fraud prevention
  • Legitimate interests for improving our services

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access,alteration,disclosure,or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Incident response procedures

Cookies Policy

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

  • Essential Cookies:Required for the website to function properly
  • Performance Cookies:Help us understand how visitors interact with our website
  • Functional Cookies:Remember your preferences and settings
  • Marketing Cookies:Used to deliver relevant advertisements

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights,please contact us:

Email:[email protected]
Address:48 Flinders Lane,Melbourne VIC 3000,Australia
Data Protection Officer:[email protected]

ARE YOU 18+ YEARS OLD?

You must be at least 18 years old